Javelin Feedback Management Platform
Javelin Feedback Management Platform is the industry's most advanced enterprise-class system for establishing and streamlining online feedback collection and management processes. Designed for enterprise use, the Javelin Feedback Management Platform provides total security during the form design, form delivery and result publication processes. Javelin incorporates key functions to address every aspect of feedback projects including:
Form Design: The best-in-class feedback form designer allows you to design forms that are professional in presentation and consistent in reflecting your brand identity across all campaigns.
Communications Management: The powerful communications manager allows you to send and schedule email invitations, reminders and acknowledgements to your participants while maintaining a log for easy reference.
Reporting & Analysis: The versatile reporting engine allows you to slice and dice data through a variety of charts and tables with support complex filters and cross tabulation.
Result Publication: Dashboard views of feedback study results allow you publish results easily to any audience.
Enterprise Integration: Standards based integration services ensure that Javelin can work seamlessly with your other enterprise applications.
Javelin Platform Technology
The Javelin Feedback Management Platform is a multi-tiered, robust, and scaleable Java based solution. This enables us to deploy the solution uniformly on any industry standard hardware platform and operating system. The software readily works with most commonly available relational databases.
Javelin Server provides all essential server-side services - such as feedback form storage management, HTML form delivery functions, data collection services, analysis and reporting services as well as administrative functions. Powerful standards based web services enable the server to integrate seamlessly with other enterprise applications. For maximum control of business-critical data, the server can be installed within the corporate Intranet. Alternately, we can make it available as a secure, hosted service over the Internet.
Javelin Workbench provides access to all campaign development and administration functions - from form design and delivery to analysis and reporting. The tool is launched from a standard web browser and can run on any desktop operating system platform and connect to any Javelin server over the corporate Intranet or the Internet.